Good auto mechanics diagnose and repair vehicles, but it takes a skilled mechanic to do so while maintaining his or her client base. Mechanics who earn repeat business have many strong qualities — let's take a look at a few that are listed below.
Honesty in Everything
Honest communication with customers can get you far. A great mechanic is someone who will keep customers in the loop with their vehicle's repair, and let them know when additional work needs to be completed. Not only will the final bill come with little surprise to the customer, but this transparency can build trust among your client base.
Incredible at Customer Service/Communication
Great mechanics also have exceptional people skills. They are direct in their communication with clients to give them a better understanding of their vehicle's issues. Great mechanics should also be able to explain any problems to customers (in terms understandable to the general public), what is wrong with their vehicle, how long a repair may take, and why a service may be set at a specific price point.
Great at Diagnostic/Problem Solving
Not only can good auto mechanics quickly diagnose a problem, but they also know how to fix it in a timely manner. Customers are eager to get their cars back on the road as soon as they can. Mechanics who complete repairs efficiently can earn great reputations. If you are someone who remains attentive during repairs, and are resourceful as issues arise, you will likely save the customers, the shop, and yourself, time and money.
Commitment to Great Work Ethics
If you can get to work on time, complete your repairs skillfully, and do so with a good attitude, you can stand out in the industry. Also, try your best to remain organized and objective while on the job. Be honest with your clients and friendly with your colleagues. These small traits can make a big difference in the way others perceive you.
Knowledgeable
A strong technical aptitude is one of the most important skills for an auto mechanic to possess. They should be up-to-date on the constantly changing state of the industry, tools, and machinery that evolve with it.
Certified in ASE Areas
Getting certified through the National Institute of Automotive Service Excellence (ASE) is standard for auto mechanics. It can also work in your favor — demonstrating your qualifications to your client base.
There are nine different areas to become certified in for cars and light trucks; and the more you have, the more marketable and sought after you can become. Specialization in air-conditioning and heating, brakes, engines, steering, electrical systems, and electronic performance are among the areas certifications can be earned in.
Learn How to be One of the Best
If you possess some (or all of) these traits, then being a mechanic may be a great career for you! The great news for everyone is that many of these are learned skills, so even if something on this list isn't your strong suit, you can always work toward improvement.
If you would like to become an auto mechanic, find an auto repair school near you to get started.
